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Walkin for Global Tech Support Position
by Artech Infosystems
Experience: Fresher
Salary: 2.16 LPA
Email Bhavya.Gajapathy@artechinfo.in
Telephone: 08049083500
Role Category:Global Tech Support
State: Karnataka
Job Description
Qualification       : Any Graduation
Salary Offered   : 2.16 LPA (After Training) â During Training, Stipend salary would be provided.
Joining              : Immediate

Date of Drive     : 26th Oct & 27th Oct 2017
Time                      : 10:00 AM
Contact Person : Bhavya

Job Description: 
* Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user's
contacts and proactive notification system
* Providing excellent customer service support to Global customers during every single interaction
* Assisting end users to avoid or reduce problem occurrences
*Adding case resolution to Knowledge Management System
*Engaging support as needed to ensure SLA demands are met
*Responding to service, product, technical, and customer relations questions on subjects such as features,
specifications, and repairs on current and discontinued products, parts, and options, based on customer
entitlement (warranty through mission critical).

Training Program: Eligible applicants will be undergoing an additional training on the required skillset at
Bangalore for a duration of 30 days.
Desired Candidate Profile
Education : B.A,B.B.A,B.Com,B.E,B.Sc,B.Tech,BBM,BCA,BHM,Diploma,M.B.A,M.C.A,M.E,M.Sc,M.Tech,UG Courses,
Profile :
Eligibility Criteria :
* Bachelor's Degree in any stream. 
* Excellent Communication skills: The role requires daily coordination with Technical Team
leads, Operations Managers.
* Requires engineers to work in any shift based on their alignment towards the specific
* Functional / Behavioural skill set: Positive attitude, flexible, aggressive, good
communication skills, extrovert, inquisitive, team player, enthusiastic, active listener,
learning attitude.

Contact Details
Recruiter Name : Bhavya
Job Code : N/A
Contact Company : Venue : Cyber Park, 1st Floor, Block B, Plot No. 76-77, Electronic City Phase 1, Doddathogur Village, Hosur Road, Bangalore - 560 100 PS: Carry any one Govt ID proof to avail entry in office premises (Aadhar / Driversâ License etc.,)